Because you have access to sensitive guest information, we ask that you please keep your username and password strictly confidential.
Staff of e-P Manager will never ask you for your access codes (not by phone, nor by email). We do not send emails with attachments prompting to ask you for your login codes. Change your password frequently
e-P Manager is PCI Compliant. Read more about the PCI Compliance here.
We respect the privacy of our customers and the people we work with. We value the trust placed in us and are committed to protecting and safeguarding any personal information given to us.
e-pmanager.com B.V. (“e-pmanager.com”) provides online registration and an extranet facility (the “Extranet”) for accommodation providers. When they complete the online registration process, accommodation providers in most countries sign up with e-pmanager.com B.V., but accommodation providers in Brazil sign up with e-pmanager.com Brasil Servicos de Reserva de Hoteis LTDA.
This Privacy and Cookies Policy for Accommodation Partners, which we update from time to time, describes how e-pmanager.com uses and processes personal information obtained in the course of the registration process and through the Extranet.
In order to register an accommodation premises, e-pmanager.com asks for the names and contact details (email, fax and phone) of the owners, those providing the accommodation or their representatives. Such data may be considered personal information. Once a registration has been completed and an accommodation premises has been accepted, access is granted to the Extranet. When using the Extranet, e-pmanager.com collects such information as IP addresses, browser types, operating systems, application versions, language settings and page visits.
Note that property information, including the name of the property, will be used in accordance with the General Delivery Terms as part of the separately executed Accommodation Agreement. By sharing other people’s personal data in relation to your property, you confirm that these individuals have agreed to have their personal data shared with and used by e-pmanager.com in accordance with this policy.
A cookie is a small amount of data that a website places on your computer. Through these cookies, certain information may be collected – information such as your IP address or what browser you’re using. Information about your computer’s operating system, its application version, language settings and pages that have been shown to you, as well as other anonymous standard log information, may also be collected. If you are using a mobile device, we might also collect data that identifies your mobile device, for example, device-specific settings and characteristics. None of this information on its own will be able to tell us who you are.
Web pages have no memory. If you are surfing from page to page within a website, you will not be recognised as the same user across pages. Cookies enable your browser to be recognised by the website.
No, there are different types of cookie, and different ways of using them. Cookies can be categorised according to their function, their lifespan, and according to who places them on a website.
We try to give our users an advanced and user-friendly website in accordance with their needs and wishes. To achieve this, our website uses the following types of cookie:
The cookies we use have varying lifespans. The maximum lifespan we set on some is five years from your last visit to our website. You can erase all cookies from your browser any time you want. To remove e-pmanager.com cookies from your browser, go to the following link: http://e-pmanager.com/purge_cookies. (When you click on this link, all e-pmanager.com cookies will be removed immediately.)
You can find our cookies in your browser settings.
Only e-pmanager.com has access to e-pmanager.com cookies. Cookies placed by third parties can be accessed by these third parties.
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Go to the "Help" function in your browser to locate the settings you need.
If you choose not to accept certain cookies, you may not be able to use some functions on our website. However, we do not otherwise support Do Not Track browser settings.
In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorised access and the misuse of personal information.
We use appropriate business systems and procedures to protect and safeguard any personal information given to us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorised personnel are permitted to access personal information in the course of their work.
You have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us email@example.com. Please write “Request personal information” in the subject line of your email and include a copy of your identity card to help us prevent unauthorised individuals from accessing your personal data.
If the personal information we have for you is incorrect, out-of-date or not relevant anymore for the purposes collected, we will update or remove it at your request. Please again contact firstname.lastname@example.org. However, we may need to retain certain information, for example, for legal or administrative purposes, such as record keeping or to detect fraudulent activities.
e-pmanager.com B.V. controls the processing of personal information collected from the Extranet. e-pmanager.com B.V. is a private, limited liability company, incorporated under the laws of the Netherlands and has its offices at Herengracht 597, 1017 CE Amsterdam, the Netherlands. The Dutch Data Protection Authority Notification number is 1288246. If you have any suggestions, requests or comments about privacy, personal data and how we handle personal information, please send an email email@example.com.
31 July 2014