e-P Manager: Property Management System
e-P Manager Property management system, F.A.Q



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Managing your bookings >> What happens if I need to cancel a reservation ?

Cancelling a reservation should be the last option for all properties. But there are times one can loose the oportunity to resell the room / bed if you do not cancel. In such case, simply click on the name in the Booking Planner... when the reservation detail window pops-up click on the DELETE-CANCEL tab. After cancelling the reservation within the PMS, e-P Manager will check and alert you if it is necessary to cancel it in the extra-net of the booking partner, to avoid paying any booking fees / commission on cancelled reservations.

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